Ethics and digital awareness in online shopping: how do consumers respond to privacy and data security issues?

Alsendo, E-commerce, ESG
4 min. reading

As e-commerce continues to evolve at a rapid pace, concerns about security, data protection, and privacy remain at the forefront of consumer discussions. While online shopping offers unprecedented freedom, convenience, and speed, it also exposes consumers to complex threats, such as cyberattacks, phishing scams, and data breaches. With an increasing reliance on AI-driven systems, advanced security operations, and multi-layered protection, understanding consumer perceptions of online security is crucial. How aware are shoppers of the risks involved, and how do they protect their sensitive information?

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