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    Comprehensive portfolio of solutions for the companies of all sizes

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SOHO & SMB > Business Pro > E-commerce returns management

E-commerce returns management

Take control over the returns process, with significantly less time investment on your part.

Get a free quote

Returns process automation

  • Alsendo

    Using the returns module will allow you to automate this process in your store.

    This gives you full control over returns, with significantly less time investment on your part. The service addresses the needs of both sides of the process: for the seller, it allows control, while for the buyer, it provides the ability to report returns online and track each stage of their processing.

What we provide for the seller

A simple returns process can be used as an effective tool to help your business stand out from the competition. By making it easy to return a purchased product, your customer is more likely to use your services again, as well as recommend your e-store to other consumers.

  • An automated returns management proces

  • Complete control over the implementation of returns

  • The possibility of analysing the factors leading to returns

  • Ready-made email notifications sent to your customers

  • The ability to accept, reject returns and track their status

Did you know that 90% of people who have had a positive experience with returning goods say they would be happy to use the retailer again?

What do we provide to the buyer?

    • Easy return process
    • A short form to fill out without having to create an account
    • Waybill for the return shipment attached to the email
    • Packing guides for return shipments
    • Return status notifications and traceability of the return shipment
Alsendo Business PRO services for e-commerce

Alsendo Business PRO services for e-commerce

Get a free quote

Why Alsendo Business Pro?

With features like delivery monitoring, personalized communication with customers, and automation of return processes, Alsendo Business Pro facilitates logistics management and supports business growth.

  • Branded tracking page

    Personalise communication with your e-shop customers in the post-sale stage. 

    Explore
  • Reports & Analysis

    Analyse data and control your shipments.

    Explore
  • E-commerce returns management

    Take control over the returns process, with significantly less time investment on your part.

    Explore
  • Generate Shipping Labels

    Save time and generate shipping labels automatically.

    Explore
  • Alsendo Business PRO services for e-commerce

    Alsendo Business Pro facilitates logistics management and supports business growth.

    Go back to Business Pro
Alsendo

Alsendo sp. z o.o.

ul. Puławska 2, 02-566 Warsaw

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For Business & E-commerce

  • Alsendo Business Pro
    • E-mail notifications with your logo and ads
    • Ads on the order tracking page
    • Map of PUDO points
    • Returns
    • Pricing and Plans
    • FAQ
    • Login
    • Register
  • Alsendo Business
    • Domestic shipments
    • Fast & Secure International Courier Services for Small Businesses
    • Pallets & half pallets
    • Cross-border shipments
    • Last mile customer service support
    • Unified Map of PUDO
  • Alsendo International

For Large Enterprises

  • Alsendo Innoship
    • Automatic Order Allocation
    • Generate Shipping Labels
    • Orders & Cash on Delivery Tracking
    • Verify Shipping Provider’s Invoice
    • Offline Waybill Generation – Simplify Your Shipping Process
    • Returns Management
    • Reports & Analysis
    • Multiple Delivery Options
    • Login
    • Register
  • Enterprise
    • Advanced user management
    • International courier services
    • Custom Solutions
    • E-commerce returns management
    • Pricing models adjusted to your business
    • Last mile customer service
    • Unified map of PUDO

Who we are

  • Who we are
    • Who we are
    • Partners & Integrations
    • Our Team
    • Our Brands
    • Blog
    • ESG
    • Press Room
    • Contact
    • Privacy Policy
    • Tax strategy

Alsendo sp. z o.o.

ul. Puławska 2, 02-566 Warsaw

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