Enterprise > Enterprise > Last mile customer service Last mile customer service Receive personalized assistance at the highest level. Gain access to various contact channels with our team of consultants. Get a free quote VIP level service With our VIP Customer Service, you gain access to various contact channels with our team of consultants. From technical support to guidance on claims processes, our VIP level service offers comprehensive assistance tailored to your needs. What you gain from a telephone consultation Dedicated helpline number exclusively for VIP Customer Service users. Quick access to a consultant for immediate assistance. Callback option available after office hours for your convenience. Expert advice on packaging to minimize surcharges and carrier selection. Benefits of Written Communication: Priority handling of claim forms and other documents. Guidance on complaints procedures with carriers. Written advice on parcel packaging and custom shipments. Quick quotations for customized shipments and pallets. Personalized advice on carrier selection and other important matters. Additional Opportunities Support in organizing dispatch campaigns especially during peak seasons. Access to topical webinars tailored to optimize your shipping processes. Online shop integration assistance including technical meetings with our experts. Obtain fast your individual, free quote with the full scope Get a free quote Why Alsendo Enterprise? Efficiently manage courier contracts from a single point, access all courier services without additional integrations, and benefit from: Advanced user management Tailored solutions to meet the unique needs of our clients. Explore Custom Solutions Create a custom shipping proces that suits your business Explore Ecommerce returns management Customized return process for both sellers and buyers, ensuring efficiency and customer satisfaction. Explore Pricing models adjusted to your business Pricing models dependent on the scale of operation and type of collaboration Explore Last mile customer service Receive individualized assistance at the highest level. Gain access to various contact channels with our team of consultants. Explore Unified map of PUDO Efficient delivery solutions with our Unified Map of Pickup and Drop-off Points (PUDO). Explore Comprehensive courier management platform Custom-made, tech-driven, taillored solutions, matching your business goals, and opportunities. Go back to Business